bpok Terms and Conditions

bpok ("we", "our" or "platform") is a digital platform providing online gaming and betting services in Bangladesh. These terms apply to the bpok website (bpok.cam) and all services connected to it.

By accessing our website, creating an account, or using any of our services, you are considered to have fully agreed to these terms and conditions and our privacy policy ("Policies"). If you disagree with any part of these terms, please refrain from using this platform.

bpok operates as a safe and reliable platform. We are committed to ensuring the highest level of protection and transparency for our users. These terms and conditions are written in Bengali and that version is the final and official version.

To use bpok's services, you must meet the following eligibility requirements:

• You must be at least 21 (twenty-one) years of age.
• You must be a valid and active individual who is capable of entering into a legal agreement on your own behalf.
• You must have a legal place of residence in Bangladesh.
• You must hold an active and verifiable mobile number and email address.
• You must not be a person whose account has previously been closed by bpok.
• You must not be a person who is disqualified from entering into contracts due to mental incapacity or any legal restriction.

bpok may request a copy of a National Identity Card (NID), birth registration certificate, or passport for age verification in cases of suspicion. Failure to provide verification documents may result in account suspension.

3.1 Registration Process

To create an account on bpok, you must provide accurate and truthful information. Providing false or misleading information is strictly prohibited and may result in account closure.

• Each individual may create only one account. Creating multiple accounts is prohibited.
• The mobile number and email provided at registration must be your own.
• It is your responsibility to keep your account password confidential. Do not share your account details with anyone else.

3.2 Account Security

You are responsible for the security of your account. All activities carried out from your account will be considered yours, even if performed by someone else. If you notice any suspicious activity, notify our support team immediately.

bpok will never ask for your password or payment details via email or chat. If you receive any such request, treat it as fraudulent and inform us.

3.3 Updating Account Information

If any of your personal details change, such as your mobile number or email address, update your information immediately through our support team. You are solely responsible for any issues arising from outdated information.

4.1 Deposits

The following payment methods may be used to make deposits on bpok: bKash, Nagad, Rocket, Upay, and bank transfer.

• Deposits must be made from a payment account registered in your own name only.
• Deposits made through a third party are prohibited. Such transactions may be cancelled.
• Deposits are generally credited to the account instantly. If there is any delay, notify the support team.
• All transactions are secured by SSL encryption.

4.2 Withdrawals

The following conditions apply for withdrawing winnings:

• Withdrawals can only be made to a payment account registered in your own name.
• The required wagering conditions must be met before withdrawing bonus funds.
• Large withdrawals may be delayed if identity verification has not been completed.
• bpok reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

4.3 Currency and Taxation

All transactions are completed in Bangladeshi Taka (BDT / ৳). Any matters relating to taxes or legal obligations are entirely the user's own responsibility. bpok does not bear any tax liability.

5.1 Welcome Bonus

New users will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳8,000. The following conditions apply to claim this bonus:

• The minimum deposit to claim the bonus is ৳200.
• Before withdrawing bonus funds, a 20x wagering requirement on the combined total of the original deposit and the bonus must be fulfilled.
• No withdrawal from bonus funds may be made before the wagering requirement is fulfilled.
• An account may receive the welcome bonus only once.
• The welcome bonus offer may be changed or cancelled without prior notice.

5.2 Other Promotions

From time to time, bpok may offer various promotional offers. Each offer will have its own terms and conditions, which will be communicated at the time of the announcement. General promotion policies:

• Each promotion will have its own wagering requirements and validity period.
• Misuse or fraudulent use of bonus funds is prohibited.
• bpok reserves the right to modify, suspend, or cancel any offer.
• Claiming bonuses using multiple accounts is strictly prohibited.

bpok offers various online games and betting options, including slots, live casino, sports betting (including cricket), and more.

6.1 Game Fairness

All games on bpok are operated on the basis of safe and fair ("fair play") principles. Game outcomes are determined by a Random Number Generator (RNG), which is free from any external interference.

6.2 Betting Limits

Each game or betting market has its own minimum and maximum betting limits, which are displayed in the game interface. Betting limits may change without prior notice.

6.3 Technical Issues

If a technical problem, disconnection, or server error occurs during a game session, bpok reserves the right to cancel or restart that session. In such cases, bpok's decision is final. Bets lost due to network issues will not be refunded.

The following activities are strictly prohibited on the bpok platform. Violating these rules may result in permanent account closure and forfeiture of funds:

• Operating multiple accounts on behalf of the same individual.
• Creating or managing an account on behalf of another person.
• Misusing bonus terms or claiming bonuses through fraudulent means.
• Money laundering or illegal financial activities.
• Using bots or automated software to play games.
• Attempting to hack or make unauthorized changes to the platform's code.
• Fraudulent behavior or threats toward other users.
• Operating games on behalf of minors (under 21 years of age).
• Using stolen or unauthorized payment methods.

8.1 Account Closure by bpok

bpok reserves the right to suspend or permanently close any account without prior notice for the following reasons:

• Violation of any clause of these terms and conditions.
• Providing false or misleading information.
• Suspicious or fraudulent activity.
• Failure to provide verification documents.
• Extended inactivity on the account.

8.2 Account Closure by the User

You may request to close your account at any time through our support team. It is your responsibility to fulfill any outstanding wagering requirements and withdraw any available balance before closing the account.

8.3 Inactive Accounts

If there is no login or transaction for 12 consecutive months, the account may be marked as inactive. A monthly fee may be deducted from the balance of an inactive account. The exact amount can be found out through support.

bpok is firmly committed to responsible gaming. We believe that gaming should be for entertainment purposes and should never be a source of financial stress.

• Bet within your means. Never play with borrowed money.
• Do not try to recover lost money by chasing wins.
• Do not treat gaming as a source of income.
• Be aware of whether gaming is affecting your daily life or relationships.

Learn more on our Responsible Gaming page and use the self-exclusion or account limit features if needed.

How we collect, store and use your personal information is described in detail on our Privacy Policy page. Please read our Privacy Policy alongside these terms and accept both.

In summary, we use your information:

• Only for the purpose of providing services and verifying identity.
• We do not sell or share it with third parties (except where legally required).
• We keep it secure through SSL encryption and modern security measures.
• We can delete it upon your request, within legal limits.

All content on the bpok website — logos, designs, text, images, software and other elements — is the intellectual property of bpok. These are protected by copyright law.

Without our permission:

• Our content may not be used for commercial purposes.
• No part of our website may be copied or distributed.
• Our trademarks or brand identity may not be used.

Limited permission is granted to view the site for personal, non-commercial use.

To the maximum extent permitted by law, bpok is not liable for:

• Losses caused by internet disconnection or technical faults.
• Losses caused by user negligence or unauthorized access.
• Losses caused by faults in third-party services or software.
• Events beyond our control (Force Majeure).
• Amounts won or lost in games — gaming outcomes cannot be guaranteed by us.

In any case, bpok's total liability will never exceed the amount you deposited during the relevant period.

bpok reserves the right to change, amend or update these terms at any time. For significant changes, we will notify users by email or through a notification on the platform.

Continuing to use the site after updated terms are published means you agree to the new terms. We therefore recommend visiting this page regularly.

The date of the most recent update is displayed at the top of this page.

If you have any questions, feedback or complaints about these terms, please contact us:

• Email: [email protected]
• Live Chat: Support in Bengali is available 24/7.

We take all complaints seriously and aim to resolve them as quickly as possible. In matters of dispute, bpok's decision will be considered final, though we are always committed to a fair resolution.